Returns & Exchanges
At Oribe, we stand behind the quality of our luxury hair care and want you to be completely satisfied with your purchase. If you are not entirely happy, we accept returns of products purchased on Oribe.com within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in the original shipping box or a sturdy alternative, ensuring the product is secure to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided through our portal and securely attach it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; once received and inspected, your refund will be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing